Delivery times:
- Products in stock : 1 to 2 weeks
- Made to order : 8 to 10 weeks.
Shipping Costs:
- Canton of Vaud : Free for orders > CHF 500.-, CHF 50.- for orders < CHF 500.-.
- Mattress < CHF 500.- : Delivery chargeable.
- Outside the canton of Vaud : Additional charges apply, contact us for a quote.
Assembly Service:
- Free for orders > CHF 1,000.-.
- CHF 100.- for orders < CHF 1,000.-.
- Supplements for deliveries by stairs beyond 3 floors: CHF 80.- for beds, CHF 125.- for sofas.
Accessibility:
Make sure the products can be delivered to your home. Additional charges may apply if access is difficult.
Packaging:
Check the condition of the products upon delivery. Report any anomalies immediately.
Tracking and Returns:
Track your order by phone (078 709 84 04) or email ( Maisonlivya@gmail.com ). Return possible within 14 days if the product is in its original condition. Return costs are the responsibility of the customer, except in the case of a defective product.
